Who we are
This policy explains how Techlina Ltd ("Techlina", "we", "us") uses personal data when you visit techlina.co.uk, contact us, book a call or work with us. Techlina Ltd is the controller of this data. We are registered in England and Wales (company no. 10106886) at Cranmore Place, Cranmore Drive, Solihull B90 4RZ. You can contact us about privacy at info@techlina.co.uk.
What we collect and why
- Enquiries. When you use our contact form or project planner, or email us, we collect your name, email address, any phone number or organisation you give us, and your message and choices. We use this to reply and to prepare a proposal. Our lawful basis is legitimate interests (responding to people who contact us) or taking steps at your request before entering into a contract.
- Follow-up emails after an enquiry. Unless you tick the box on the form, or tell us at any time that you don't want them, we may send you a short series of emails about our own app and software services that relate to your enquiry. We rely on the "soft opt-in" in the Privacy and Electronic Communications Regulations and on our legitimate interests. Every email has an unsubscribe link, and we stop as soon as you ask.
- Newsletter. If you subscribe in the website footer, we send occasional updates. Our lawful basis is your consent, which you can withdraw at any time using the unsubscribe link.
- Booked calls. If you book a call, our booking provider collects your name, email address, the time you choose and any answers you give. We use this to hold the call. Our lawful basis is taking steps at your request before a contract.
- Clients. If you become a client, we keep contact, project and billing records to deliver the work and meet our legal and tax obligations. Our lawful bases are contract and legal obligation.
- Website analytics. Only if you accept analytics cookies, we use Google Analytics to understand how visitors use the site. Our lawful basis is your consent.
Who we share it with
We use trusted service providers who process personal data for us under contract. Depending on how you contact us, these include our website host (Hostinger), our form provider (Formspree), our email marketing provider for follow-up emails (Brevo), our newsletter provider (Mailchimp), our booking provider (Calendly), our email provider, and, if you accept analytics cookies, Google Analytics. Our website also loads fonts from Google Fonts, which means your browser sends your IP address to Google.
Some of these providers are based in, or use servers in, the United States or elsewhere outside the UK. Where data leaves the UK we rely on UK adequacy regulations (including the UK Extension to the EU-US Data Privacy Framework) or the UK International Data Transfer Agreement or Addendum. We never sell your personal data.
How long we keep it
- Enquiries that do not lead to work: up to two years from our last contact.
- Client and billing records: six years after the end of the work, to meet tax and legal requirements.
- Unsubscribe requests: we keep your email address on a "do not contact" list so that we can respect your choice.
- Analytics data: up to 14 months.
Cookies
We do not set any non-essential cookies unless you accept them. If you accept analytics cookies, Google Analytics sets cookies named _ga and _ga_ followed by an ID, which last up to two years. You can change your choice at any time with the "Cookie settings" link in the website footer. If you reject or withdraw consent, Google Analytics does not load.
Your rights
You have the right to access your personal data, have it corrected or erased, restrict or object to how we use it, and receive a copy of it in a portable format. You can object to direct marketing at any time, and we will stop. To use any of these rights, email info@techlina.co.uk. We will reply within one month.
Complaints
If you are unhappy with how we have handled your data, please tell us first so that we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We update this policy when our services or the law change. The date below shows the latest version.
Last updated: 15 October 2026